Privacy & Data Protection
Privacy is at the core of TunerBee. We believe you should be in full control of your data. Here's how we protect it.
EU Data Residency
All data is stored within the European Union. Voice-based LLM processing takes place in Belgium. Other data is stored in Belgium or Amsterdam. Your data never leaves the EU.
Session Data
Transcripts, voice recordings, and media generated during a session are contained within that session and are not shared. This data can be stored for up to 7 days for security reasons and is then permanently deleted.
Insights & Summaries
Summaries and insights are constructed from session data. In interview scenarios, insights are shared with both the candidate and the company. Both parties can delete insights. For companies, insights are automatically deleted after 12 months.
Candidate Control
Candidates can revoke an interview at any time, even after completion. Revoking an interview also removes all associated insights from the company's view. You are always in control of your data.
Personal Scenarios
For personal training scenarios, live session data follows the same 7-day retention policy. Summaries and insights are stored as long as your account is active. Data is deleted 6 months after an account becomes inactive (no login for 12 months), meaning 18 months after your last login.
AI & LLM Disclaimer
TunerBee uses Large Language Models (LLMs) and AI agents seamlessly embedded throughout the software, in voice sessions and most other features. This ensures an immersive experience that adapts to your scenario. However, LLM technology is non-deterministic and can occasionally produce incorrect or unusual behaviors.
Safeguards
Our platform includes safeguards against unacceptable prompting or voice behaviors. Strong profanity and other inappropriate behaviors during AI-led voice sessions can trigger warnings in our platform or our partner platforms.
Data Deletion
You can request complete deletion of your data at any time. For active accounts, all session data is automatically managed according to our retention policies. We believe in minimal data retention and only keep what's necessary.